Data Retention

Client files (audio/video/source docs): retained 30 days after final delivery, then securely deleted unless a longer period is required by law or agreed in writing.

Transcripts/deliverables: retained 30 days for corrections/support; longer retention only on written instruction.

Account & billing records: retained 5 years to meet legal and tax obligations.

Backups & logs: kept for short, rotating periods for security and continuity.

Zero-retention option: On request, we can process with no persistent storage beyond active work sessions (not always compatible with revision requests).